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Durham Region Transit Launches Rider Feedback Survey

Durham Region Transit (DRT) has announced an online survey for its customers, aimed at collecting feedback on their transit experience. Through this survey, DRT intends to gather insights that may inform future service improvements.

The survey is available online and encourages participation from anyone using DRT services. The goal is to understand rider experiences better and possibly guide enhancements to the quality of service provided across the region.

Participants can share their observations and offer suggestions, contributing to DRT's efforts to tailor transit services to passengers’ needs. The initiative reflects DRT's continuous assessment of the service experience, with a focus on potential future updates.