Clarington Library Launches Customer Satisfaction Survey
The Clarington Library, Museums & Archives (CLMA) has announced the launch of its bi-annual Customer Satisfaction Survey. The survey will be available from July 29 to August 26 and aims to gather feedback from the community on library and museum services.
According to the release, the survey is part of CLMA's 2023-2027 Strategic Plan. Jennifer Gardner, Director of Neighbourhood Services and project lead, stated that the feedback will help guide the organization in creating new service standards that prioritize a 'Customer-First' approach.
The survey can be accessed online at cplma.ca/customersurvey or in paper format at all CLMA locations. Participants will be entered into a draw to win a gift basket from Algoma Orchards.